Company Information
About Us
If you have any questions regarding elbow injuries, treatment or our therapeutic products please contact a MendMeShop Advisor for assistance. You can be assured all your questions will be answered in a thorough and courteous manner by our trained staff. To reach Customer Service directly about your existing order or with general questions about MendMeShop Products:How To Contact Us
Call Our Dedicated Customer Service Advisors
To Place Your Order By Phone:
For Existing Orders or Questions:
Return Policy
All MendMeShop products come with a 60 Day Money Back Guarantee from date of purchase. If you are not satisfied with your purchase, simply return the item in good condition within 60 days.
Please include original receipt for a full refund (less shipping/ handling). For overseas orders, this guarantee is extended to 75 days as shipping time can be longer.
Please call us before returning your MendMeShop products. We'd like to know if your unit is coming back. North America (toll free): 1-866-237-9608 or International calls: 1-705-444-5659 for more information.
- Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
- * Sending from the USA, use the UNITED STATES POSTAL SERVICE
- DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
- Please ensure that "CANADIAN GOODS RETURNING TO SELLER FOR REFUND" is clearly marked on the box, in large letters as well as listed under the reason on the proper paperwork. This is necessary so that Customs knows that a sale to Canada is not being made and therefore should not charge duty fees.
- MendMeShop recommends that you insure the parcel, but it is not forced.
- Please acquire a Customs Declaration tracking number and retain this tracking number issued in the event of future need to track this parcel. Please call us with this Customs Declaration tracking number.
- Please include the name and original shipping address inside the box (sending your receipt is helpful).
- We will refund the purchase amount of the product when we receive the complete unit back - no questions asked.
- We will also refund the purchase amount of all UNOPENED ultrasound gels as well.
- We are not responsible for covering the cost of return shipping.
Repair or Replacement Under the 1 Year Warranty
- Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
* Sending from the USA use the UNITED STATES POSTAL SERVICE
DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying. - Please mark the box clearly as Return For Repair
- Please include the name and original shipping address inside the box and your telephone number.
- Question regarding your warranty? Call customer service at 1 866 237-9608.
About Us
Our Commitment To You
AidMyElbow.com is committed to helping people who suffer from Tennis Elbow, Golfers Elbow and other painful chronic conditions.
AidMyElbow.com is the online marketing for therapeutic products for elbow injuries and related ailments. Our purpose is to direct market only the best therapeutic products available to customers internationally via the internet.
We serve as a single point of contact for people who seek addtional information about the products. This ensures proper information is provided regarding your particular medical conditions.
We also maintain and develop other sites with information regarding the application of these and other therapeutic products for people who suffer from back pain, ligament injuries, tendonitis and other conditions.
The online store at AidMyElbow.com will ensure that all transactions are securely handled, filled properly and delivered promptly.
We believe so strongly in the value of our product that we offer a no hassle 100% moneyback guarantee on every purchase. If you are not completely satisfied with your AidMyElbow products ship them back to us and we will refund the full purchase price.
AidMyElbow.com is owned by IN.GENU Design Group located at:
637 Hurontario Street
Collingwood, Ontario
Canada
L9Y 2N6
All comments and feedback regarding this product are welcome. Simply call us during business hours and a Customer Service Advisor will answer all your questions.
All rights reserved, AidMyElbow.com


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